SILVEIRA PÉREZ, Yahilina; CABEZA PULLÉS, Dainelis; FERNÁNDEZ PÉREZ, Virginia. Benchmarking in the management of the university process: experience in cuban universities. Iberoamerican Journal of Education, [S. l.], v. 69, n. 3, p. 43–60, 2015. DOI: 10.35362/rie693111. Disponível em: https://rieoei.org/RIE/article/view/111. Acesso em: 18 jul. 2024.